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JPMorganChase · 4 hours ago

Home Lending Assistant - Indianapolis IN

Indianapolis, IN

Full-time

Onsite

Mid Level

4+ years exp

JPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Home Lending Assistant, you will serve as the chief point of contact for customers throughout the loan process, providing exceptional support and facilitating communication between clients and Home Lending Advisors to enhance their experience.

Asset ManagementBankingFinancial Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Utilize your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s)

Discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s)

Proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing

Manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats

Act as a liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business

Coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows

Establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations

Qualification

Mortgage loan processingCustomer serviceSales experienceMarketing experienceMS Office proficiencyWritten communicationOral communicationOrganizational skillsFlexibilityAttention to detail

Required

Bachelor's degree or equivalent work experience in sales and/or real estate

A minimum of four years' work experience in mortgage loan processing

Intermediate computer skills (familiar with MS Office products or similar software)

Excellent customer service skills

Excellent written/oral communication

Excellent organization skills

Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand

Preferred

Marketing and advertising experience

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees

https://www.jpmorganchase.com/

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2855)

2024 (3469)

2023 (3395)

2022 (3594)

2021 (2515)

2020 (2495)