Wallace Finance ยท 10 hours ago
Account Manager
Dickson, TN
Full-time
Onsite
New Grad, Entry LevelWallace Finance is a company that has been in the small consumer loan business since 1980, managing over 125 branches across 7 states. They are seeking a friendly and outgoing Account Manager who can provide outstanding customer service and assist customers with their loan needs.
FinanceFinancial ServicesLendingPersonal Finance
Responsibilities
Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business
Qualification
Required
Friendly and outgoing personality
Ability to provide outstanding customer service
Experience in sales or retail is a plus
Ability to assist with questions and take and post loan payments
Experience in preparing loan documents and managing the application process
Ability to create and maintain positive customer relationships
Ability to contact customers regarding overdue payments
Willingness to partner with Management to maintain branch operating standards
Willingness to travel occasionally
Benefits
Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
401(k) plan including company match
Paid holidays and vacation time
Monthly bonus opportunities
Company
Wallace Finance
Wallace Finance provides various loans such as installment, car repair, school, emergency, vacation, starter and build credit.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Curtis Woods CPA, CMA, CGMA
Chief Financial Officer
Elizabeth Heflin
Human Resources Business Partner
Company data provided by crunchbase