Apply on Employer Site

Presidio Trust · 7 hours ago

Senior Management Analyst

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$116K/yr - $132K/yr

5+ years exp

The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The Senior Management Analyst will support the Customer and Staff Support Center by evaluating operational performance, analyzing asset lifecycle, and providing strategic recommendations to improve procedures and budgeting.

Amusement Park and ArcadeGovernmentInternetMuseums and Historical SitesNatural ResourcesNon ProfitTraining

Responsibilities

Evaluate the performance of park maintenance and renewal programs using data and key performance indicators (KPIs)

Conduct data-driven assessments to identify areas for improvement in park operations and maintenance activities

Analyze trends, costs, root causes, and resource allocation to recommend adjustments for optimal program performance

Perform Presidio Asset Replacement Tracking System (VFA) and Maintenance Management System (Yardi) updates using the provided Extract, Transform & Load (ETL) files. Conduct Quality Assurance and Quality Control (QA/QC) on data in systems

Develop and implement planned, data-driven maintenance and renewal programs for park assets and infrastructure, including parks, utilities, and landscape features

Collaborate with teams to prioritize tasks based on data and long-term strategic goals for the division

Collaborate with management to assist in the execution of each phase of the Maintenance Management Plan aimed at maintaining and renewing assets, ensuring that park maintenance and renewal efforts are planned and executed within budget and schedule parameters and the park stays in a constant state of good repair. This is achieved by meeting with Subject Matter Experts (SMEs) to confirm that all tasks are validated, condition assessments are completed, and schedules are met

Identify inefficiencies in park maintenance procedures and recommend solutions to streamline operations

Develop processes, procedures and flow charts

Work with park division teams (forestry, landscape, natural resources, utilities, and park maintenance) to offer and implement process improvements

Develop and facilitate the use of performance metrics to ensure effective decision-making and continuous improvement

Support departments by scheduling work orders based on available labor and work order priority

Assist with the preparation of survey forms, production/asset reports, update maintenance and renewal procedures, according to organizational policy

Provide backup support to the (WOSC) Work Order Service Center by posting recurring work orders using the Maintenance Management System (Yardi)

Coordinate with the different park division teams to ensure alignment of maintenance and renewal plans with overall park division goals

Collaborate on the identification of problems, such as resource constraints, that may affect park operations and propose solutions

Support the development of cross-departmental strategies to enhance park sustainability, including natural resource management and utility optimization

Gather and analyze data related to park operations, maintenance needs, and resource allocation

Prepare detailed reports and presentations on program performance, highlighting findings, issues, and improvement opportunities

Provide regular updates to park management and other stakeholders on the status of planned maintenance and renewal initiatives

Contribute to long-term strategic planning for the Park Stewardship Departments, ensuring that park renewal and maintenance efforts are aligned with broader organizational objectives

Support the budgeting process by providing data-driven insights into resource needs and prioritization of maintenance tasks

Assist management with annual planning tasks related to; Annual Operating Procedure (AOP) by providing work order history and pipeline data, Key Performance Indicator (KPI) by providing trends and report history, make recommendations, Project Development Application Process (PDAP) by gathering stakeholder and requirement data

Assess key operational challenges faced by the Park Division and provide actionable recommendations for resolving issues

Use data and performance feedback to address problems related to resource allocation, team coordination, or park infrastructure

Qualification

Data analysisProcess improvementPark management knowledgeMicrosoft Office SuiteComputerized Maintenance Management SystemAnalytical skillsCommunication skillsOrganizational skillsInterpersonal skillsTime management skills

Required

Bachelor's degree in public administration, Environmental Science, Urban Planning, or a related field

Minimum of five (5) years of experience in management analysis, operations analysis, or a related role, preferably within parks, urban planning, or public works

Strong analytical and problem-solving abilities with experience in data analysis and process improvement

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), and familiarity with data analysis software (e.g., Tableau, GIS tools) is a plus

Excellent communication skills, with the ability to present complex information clearly to both technical and non-technical stakeholders

Ability to work independently and as part of a cross-functional team

A CA Driver's License

Preferred

Knowledge of park management, forestry, landscaping, natural resources, or utilities is preferred

A passion for the mission and values of the Presidio Trust

Knowledge of public works operations, such as construction, planning, design management, maintenance

Knowledge of and/or work experience in Urban Design

Knowledge of materials, tools and equipment used for forestry, landscape, natural resources, utilities maintenance to develop work estimates and schedules

Ability to think, plan and forecast over a one to two-year span

Ability to organize and manage multiple high priority tasks

Ability to evaluate data and trends and make suggestions for improvement

In-depth knowledge of Computerized Maintenance Management System (CMMS) and Capital Renewal Systems

Strong analytical, planning, organizational and time management skills

Excellent interpersonal and customer service skills are needed to clearly and effectively communicate both verbally and in writing to key stakeholders and management

Computer proficiency in Miro Board, Smartsheet, Power BI, GIS, Oracle, Yardi and VFA experience is a plus but not mandatory