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Vector Solutions · 21 hours ago

Renewal Manager- Public Safety

Cincinnati, OH

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Vector Solutions is a leader in providing industry-focused SaaS solutions that connect content and technology. They are seeking a Renewal Manager who will build strong customer relationships and develop new business from existing clients while meeting sales quotas and addressing client needs.

ComplianceE-LearningSoftwareTraining

Responsibilities

Develop professional cooperative relationships with a portfolio of clients

Identify, retain, and grow Vector Solutions products based upon client needs and business initiatives

Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota

May conduct product demos that focus on potential solutions for clients

Develop strong knowledge of Vector Solutions products and services to be able to align appropriate solutions to meet the specific needs of each client

Develop industry expertise within assigned client base

Maintain and track all client communications utilizing Vector Solutions customer relationship management system

Maintain revenue for assigned client base, confirm repeat business, and identify potential areas for new revenue generation among assigned clients

Address client concerns and ensure the resolution of issues promptly, with follow-up when appropriate

Proactively conduct strategic account reviews with all assigned clients on an annual basis to review service needs and usage trends

Proactively conduct regular account checks to identify early risk

Reinforce the value of Vector Solutions products and identify additional opportunities; identify and mitigate risk

Other duties as assigned

Qualification

Consultative sales experienceCustomer relationship managementSalesforce CRMMicrosoft Office SuiteProblem resolutionInterpersonal skillsTime managementOrganizational skillsAdaptabilityPresentation skills