Principle Choice Solutions, LLC ยท 5 hours ago
Customer Service Representative - February 2026 Start - Inbound Only
United States
Full-time
Remote
Entry Level
$17.20/hr - $21.97/hr
1+ years expPrinciple Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. The role involves answering incoming calls, assisting customers, and providing excellent service in a supportive environment.
Call CenterConsultingHealth Care
No H1B
U.S. Citizen Only
Responsibilities
Answer incoming calls and assist customers with their questions
Provide excellent service with a positive approach
Document call details in our systems
Solve problems and help customers find solutions
Work with a variety of people and build positive relationships
Stay up-to-date on our processes and procedures
Qualification
Required
High school diploma or GED
Great communication skills and a desire to help others
Attention to detail and reliability
Ability to adapt and work well in a team
General office skills and knowledge of standard office computer equipment
Ability to obtain and pass a VA government background check
Two forms of valid ID (one must be a REAL ID or U.S. passport)
U.S. citizenship (work sponsorship not available)
Preferred
1 year of call center experience
Benefits
Comprehensive health, dental, and vision
Paid time off, paid sick time and paid holidays (11)
401(k) with employer matching
Tuition assistance and employee support programs
Paid training and all equipment provided
Opportunities for advancement
Friendly, business casual work environment
Company
Principle Choice Solutions, LLC
Founded in 2014, Principle Choice Solutions is a 100% Service-Disabled Veteran-Owned Small Business with its headquarters in Northern Virginia and locations across the United States.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Coleman
Chief Executive Officer, Principle Choice Solutions, LLC
Company data provided by crunchbase