Security Officer - Customer Service jobs in United States
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GardaWorld · 8 hours ago

Security Officer - Customer Service

GardaWorld Security Services is a global champion in sophisticated and tailored security solutions, and they are seeking a Concierge Security Officer. This role focuses on customer service, requiring the officer to manage access control, perform patrols, respond to incidents, and ensure the safety of individuals and property.

Physical SecurityRisk ManagementSecurity

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property

Qualification

TWIC CardCustomer ServiceBasic Phone SkillsBasic Computer SkillsSecurity ExperienceMilitary ExperienceLaw Enforcement ExperienceHigh School Diploma

Required

Be authorized to work in the U.S
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
MUST HAVE A TWIC CARD

Preferred

If you have Security, Military, Law Enforcement experience – even better!
You have a state license if required

Benefits

Medical, dental, and vision insurance plans
401(k) retirement savings plan with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options
Uniform provided at no cost

Company

GardaWorld

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Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.

Funding

Current Stage
Late Stage
Total Funding
$2.6B
2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M

Leadership Team

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Stephan Cretier
Founder & CEO
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Company data provided by crunchbase