Arrow Exterminators ยท 2 hours ago
Customer Service Representative
Alcoa, TN
Full-time
Onsite
New Grad, Entry LevelArrow Exterminators is a family-owned pest and termite control company seeking a full-time Customer Service Representative to provide exceptional service support to both internal and external customers. The role involves handling incoming calls, scheduling services, processing payments, and ensuring customer satisfaction through effective communication and problem-solving.
Business DevelopmentBusiness IntelligenceConsumer
Responsibilities
Serve as the first point of contact for any of our internal or external customers
Act as a detective to determine any problem and find a solution to every issue
Assist in scheduling a service, taking a payment, or updating customer files
Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid
Work in a team atmosphere that strives to meet the service center's goals each month
Utilize computer skills and problem-solving to create an awesome experience in every interaction
Qualification
Required
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer, and accident insurance
Health & wellness suite
Company-paid + additional, optional, life insurance
Company
Arrow Exterminators
Arrow Exterminators provides pest control and termite protection services for residential and commercial customers.
Founded in 1964
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Thomas Kendrick
Chief Executive Officer
Tim Pollard
President and COO at Arrow Exterminators
Recent News
2025-08-18
2025-05-30
2024-11-08
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