NTT DATA North America ยท 1 week ago
Lead Public Cloud Windows Engineer
Austin, TX
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expNTT DATA North America is a leading business and technology services provider, and they are seeking a Lead Public Cloud Windows Engineer to join their team. The role involves advanced technical support, administration, and optimization of managed customer cloud environments across various platforms, requiring deep expertise in Windows Server OS and public cloud operations.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Provide support for Windows-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI)
Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment
Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments
Design and implement system monitoring, alerting, and logging tools to ensure high availability and reliability
Lead root cause analysis and document post-incident reviews for major Windows-related issues
Track and lead patch management, OS upgrades, and regular system maintenance
Develop and maintain backup, disaster recovery, and failover strategies for Windows infrastructure
Participate in on-call rotation and provide after-hours support as needed
Design and develop automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks
Manage infrastructure using tools like Ansible, DSC, or Azure Automation
Maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus
Recommend and implement system optimization strategies for performance, and resource utilization
Propose and enforce Windows system security best practices, including access control, encryption, and secure configurations
Manage user access, Group Policy Objects (GPOs), and Active Directory (AD) policies in line with IAM standards
Identify, and remediate security vulnerabilities reported by scanning tools or external advisories
Support compliance initiatives by maintaining secure and auditable Windows environments
Work closely with application, security, and network teams for solution delivery and support
Mentor junior engineers and provide technical guidance as needed
Create and update technical documentation, runbooks, and SOPs
Participate in client calls to provide technical input when required
Qualification
Required
Bachelor's degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field
At least two of the following certifications (or equivalent experience):
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft Certified: Azure Administrator Associate
AWS Certified Solutions Architect / SysOps Administrator
Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert
Google Professional Cloud Architect / Engineer
Oracle Cloud Infrastructure Architect Associate/Professional
Primary: Windows
Secondary: AWS/AZ/GCP/OCI
10+ years of hands-on experience in cloud Windows engineering, operations in a 24/7 production support model
5+ years multi-cloud experience (must have hands-on in at least 4 of AWS/Azure/GCP/OCI; familiarity in all is preferred)
Preferred
ITIL Foundation Or Other Support Framework Knowledge
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
Company data provided by crunchbase