Jack & Jill · 10 hours ago
Customer Success Manager at High-growth AI technology startup
New York, NY
Full-time
Onsite
Mid Level
3+ years expJack & Jill is a high-growth AI technology startup seeking a Customer Success Manager to serve as the primary advocate for clients. The role involves managing post-sales relationships, focusing on onboarding, product adoption, and retention to drive growth in the enterprise market.
Computer Software
Responsibilities
Lead the end-to-end customer onboarding process to ensure seamless product integration and immediate value delivery
Proactively monitor account health and product usage to identify and mitigate churn risks through strategic interventions
Act as a charismatic product expert, delivering demos and training sessions that highlight key features and benefits
Qualification
Required
Demonstrates exceptional communication skills and a charismatic personality capable of building strong, lasting professional relationships
Possesses several years of professional experience with a proven track record of high performance and attention to detail
Exhibits a high level of technical aptitude and the ability to master complex software products quickly
Company
Jack & Jill
Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase