U.S. Bank · 4 hours ago
Senior Operations Processor
St Paul, MN
Full-time
Hybrid
Mid, Senior Level
$24.18/hr - $32.21/hr
4+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. The Senior Operations Processor role involves providing production support, executing routine tasks, and interacting with various internal partners while ensuring efficient operations and processing improvements.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Provides production support to multiple groups within Operations Services or enterprise wide
Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners
Duties may include functions related to payment transactions or claim processing, data entry, archiving, researching, troubleshooting and vendor/client interaction
May have direct contact with 3rd party vendors and / or external customers
Researches exceptions and escalates issues to management as appropriate
May have the opportunity to recommend and implement developed processing improvements within production
Qualification
Required
High school diploma or equivalent
Four to five years or more of operations services related work experience
Preferred
Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
Proven commitment to high quality customer service
Ability to work well with external and internal customers
Good time management skills to maximize production and execution of tasks in a fast-paced environment
Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
Ability to identify, analyze and resolve exceptions through data interpretation
Strong PC skills
Good verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
H1B Sponsorship
U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (679)
2024 (508)
2023 (545)
2022 (806)
2021 (549)
2020 (403)
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
2025-12-17
Company data provided by crunchbase