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Golden Entertainment, Inc. · 4 hours ago

STATUS BOARD OPERATOR

Las Vegas, NV

Full-time

Onsite

New Grad, Entry Level

Golden Entertainment, Inc. is looking for a Status Board Operator at Arizona Charlie’s Boulder in Las Vegas, NV. The role involves scheduling Guest Room Attendants, maintaining accurate records of room statuses, and handling incoming housekeeping calls with excellent phone etiquette.

GamingInternetSocial Media

Responsibilities

Schedule Guest Room Attendants to appropriate rooms for cleaning

Dispatch service calls to proper department or area

Maintain a daily log of all serviced calls and the status of any outstanding calls

Receive and log lost and found items on a daily basis

Issue and receive keys, radios equipment and worksheets to Housekeeping staff

Greet and direct visitors, co-workers, job applicants and others in a positive, friendly and up-beat manner

Operate a multi-line phone system, hand-held radios and desktop radios

Assemble, file and/or retrieve departmental records as needed

Performs other duties as assigned

Qualification

Guest serviceMulti-line phone systemMicrosoft OfficeOrganizational skillsBi-lingualLMS experienceFast-paced environment

Required

High school diploma or equivalent

Preferred

Prior experience in same or similar role

Bi-lingual

Proven ability to work in a fast-paced environment with multiple assignments at a time

Proven ability providing outstanding guest service while multi-tasking

Outstanding organizational skills

Previous experience successfully using a computer, including Microsoft Office and office equipment

Previous experience using LMS

Company

Golden Entertainment, Inc.

Golden Entertainment owns and operates a diversified entertainment platform, consisting of a portfolio of gaming and hospitality assets that focus on casino and branded tavern operations.

Founded in 1998