Apply on Employer Site

CU*Answers · 8 hours ago

PC Tech Intern

Grand Rapids, MI

Internship

Onsite

Intern

1+ years exp

CU•Answers is a Credit Union Service Organization (CUSO) that is seeking a detail-oriented and customer-focused PC Technician Intern to support ongoing configuration, deployment, tracking, and return of client workstations. This temporary role offers hands-on experience in desktop support, hardware setup, and IT operations while working with both internal teams and external clients.

AccountingBankingFinancial ServicesInsuranceMarketing

Responsibilities

Install and configure software on new PCs

Set up PC hardware for internal users

Configure CU•Base Update Appliances

Transport IT equipment between CU•Answers office locations

Track, document, and manage equipment in motion

Perform basic hardware and software troubleshooting

Securely erase data from PCs

Review documentation checklists and assist with process improvements

Perform additional duties as assigned

Qualification

Windows 10Windows 11PC hardware setupSoftware installationOrganizational skillsCommunication skillsAttention to detail

Required

High school diploma, GED, or equivalent work experience

Working knowledge of Windows 10 and Windows 11

Strong organizational skills and attention to detail

Ability to maintain accurate records and documentation

Strong verbal and written communication skills

Ability to work with both internal teams and external clients

Ability to handle sensitive and confidential data appropriately

Reliable attendance and punctuality

Preferred

1–2 years of prior office or IT-related experience preferred

Benefits

A positive, team-driven environment.

Opportunities to learn, grow, and support multiple departments.

A role where you directly contribute to creating an exceptional client and staff experience.

A mission-driven cooperative organization focused on serving credit unions and their communities.

Company

CU*Answers

CU*Answers is a finance company that provides accounting, credit union, marketing, and online banking services. It is a sub-organization of AdvantageCIO.

Founded in 1970

Grand Rapids, Michigan, USA

201-500 employees