Foothills Bank - Division of Glacier Bank · 4 hours ago
Assistant Branch Manager
Bullhead City, AZ
Full-time
Onsite
Mid, Senior Level
5+ years expFoothills Bank is a recognized bank in Arizona, known for its positive work environment. The Assistant Branch Manager will supervise Tellers and New Account Representatives, provide excellent customer service, and ensure the efficient operation of the branch under the direction of the Branch Manager.
BankingCommunitiesFinanceFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Represent the Bank in a professional manner which includes a professional image, confidentiality, a “consider it done” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs
Provide superior internal and external customer service while demonstrating self-governance, courtesy, and respect toward external customers as well as organization personnel
Keep management appropriately informed of significant issues, problems and complaints
Supervise Tellers and New Accounts Representatives
Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication
Monitor hourly employees’ time/schedule and time sheets
Complete Annual Performance Evaluations for each branch staff member
Conduct monthly certifications
Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager’s and security reports
Conduct weekly/monthly staff meetings
Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds
Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes
Refer customers and prospects to bank services, explaining a variety of account types and services
Assist Branch Manager to achieve all annual growth objectives and other projects and responsibilities as needed
Participate in projects and assignments, which may include obtaining information and research from a variety of sources
May originate consumer loans; maintain up to date training and adhere to loan compliance standards
Complete required bank trainings courses within assigned time frames
Regular and predictable attendance is an essential function of this job
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
May be required to work at other Foothills Bank branches due to staffing shortages
Participate in community service and bank-sponsored activities
Attend and participate in meetings as required
Keep work area tidy
Additional duties as requested or assigned
Qualification
Required
High school diploma or equivalent
A minimum of 5 years' experience in banking
Preferred
Previous supervisor experience preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Foothills Bank - Division of Glacier Bank
Hank Schechert founded the foothills neighborhood east of Yuma, and his idea for Foothills Bank is based on the same sense of community and friendly, down-to-earth attitude that makes this part of America special.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-11-15Acquired
Leadership Team
Brian Riley
President and CEO
Dawn Lukes
Chief Operations Officer, EVP
Company data provided by crunchbase