Planned Companies · 6 hours ago
Junior Operations Manager
SAN FRANCISCO, CALIFORNIA
Full-time
Onsite
Entry Level
$68K/yr - $75K/yr
2+ years expPlanned Companies is seeking a Junior Operations Manager who will report directly to the Operations Manager for the division. The role involves assisting with staff management, covering shifts, and performing various operational tasks to ensure smooth operations and customer satisfaction.
Building MaintenanceJanitorial ServiceOutsourcingReal EstateSecurity
Responsibilities
Have a solid understanding of each client site, the specific needs, and team schedules
Complete site tours regularly
Train new associates based on job requirements for superintendents, porters, front desk/concierge/ unarmed security guards, etc
Ensure job-specific on-the-job training is conducted as per OSHA requirements
Monitor performance and any applicable corrective action across all your sites
Order appropriate uniforms and appropriate supplies & equipment for each team/location
Ensure that all necessary logbooks, timesheets, and tracking are placed at each site
Maintain the highest level of Customer Focus and retention – ensure consistent satisfaction, and seamless business transitions
Perform site inspections/audits randomly and confirm that the staff is professional, in uniform, wearing the ID badges, as per spec/contracts indicate
Accessible to the clients, our management team, and your associates at all times – respond to and handle emergency situations as required
You will carry out supervisory responsibilities according to company policies and all applicable federal/state laws
Assist with Company projects
Qualification
Required
2+ years' experience in a field supervisory or management level position. Previous retail/hospitality in the residential or hotel-like atmosphere
Proven ability to manage associates in multiple sites
Strong problem-solving and decision-making skills
Experience in recruitment, training, and disciplining
Possess excellent communication skills, must be proficient in the English language; second language a plus
Highly organized, attention to detail, courteous and professional
Able to multi-task and perform well under pressure
Strong communication skills, with a high level of professionalism and discretion
Solid understanding of MS Office
Preferred
Bilingual in Spanish a plus!
Benefits
Medical, dental, vision and other ancillary benefits
Participate in the company’s 401K which has an employer match
Company
Planned Companies
Planned Companies is an integrated outsourcing services company providing real estate facility services to commercial and residentials.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-02-21Acquired
Leadership Team
Astrit (Tony) Gorana
Chief Operating Officer, LEED AP
Brandi Allen
HR Business Partner
Company data provided by crunchbase