Marriott Vacations Worldwide · 9 hours ago
Guest Relations - Marketing Support Specialist | Bilingual Japanese
Kapolei, HI
Full-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrMarriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. They are seeking motivated individuals to join their sales and marketing team as Guest Relations Coordinators, providing concierge-style services to guests on promotional vacation packages.
HospitalityHotelRentalTourismTravel
Responsibilities
Conduct pre-arrival calls to guests coming on a promotional package
Engage with guests and provide elevated customer service by phone
Effectively communicate the benefits of the guest's vacation package and confirm details
Provide the highest level of service to suggest local attractions and restaurant recommendations
Provide effective problem resolution techniques if applicable
Qualification
Required
Enjoy talking with guests by phone
Excellent written and verbal communication skills
Local area knowledge
Computer skills
Flexible schedule, including the ability to work weekends and holidays
Bi-lingual read, write, speak Japanese and English fluently
Benefits
Hotel and resort discounts
Immediate 401(k) Company match up to 6%
Growth and development opportunities
Positive work environment
Company
Marriott Vacations Worldwide
Marriott Vacations Worldwide is a tourism company that offers vacation ownership, exchange, rental, and resort.
Founded in 1984
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.98B2025-11-18Post Ipo Debt· $470M
2025-09-04Post Ipo Debt· $575M
2024-03-14Post Ipo Debt· $430M
Leadership Team
Raman Bukkapatnam
Executive Vice President & Chief Information Officer
Scott Weisz
Executive Vice President, Strategic Business Operations
Recent News
2025-12-12
2025-11-18
Company data provided by crunchbase