Havertys Furniture · 4 hours ago
Customer Service Representative
Coppell, TX
Full-time
Onsite
New Grad, Entry LevelHavertys Furniture is seeking bright, energetic individuals to join their Customer Service Team. The role involves providing exceptional customer service and ensuring customer satisfaction through various communication channels.
FurnitureManufacturing
Responsibilities
Apply your communication skills in responding to incoming and outgoing phone calls, pre-and post-delivery calls, and emails
Use My Service Center to create, maintain, and resolve Customer Service issues
Maintain an action-driven To Do list and work the list to keep it current daily
Learn procedural, policy, and system enhancements and adapt to changes as they occur
Gain understanding of productivity standards and time management skills
Showcase your ability to perform and provide value in a team environment
Qualification
Required
Excellent communication and listening skills
Ability to multi-task within a fast-paced environment
Self-motivated
Must work positively in a team environment
Ability to professionally interact with customers and other team members
Basic computer skills, including experience with an automated system
Detail-oriented
Must have prior call center experience
Ability to pass criminal background check, and drug test
Benefits
Paid comprehensive training
Flexibility to draw pay between pay cycles with our Daily Pay Program
401K program with a company match of 4%
Generous benefits package with premier medical, dental, and vision partners
Paid time-off includes vacation, sick time, personal days, company holidays
Ability to advance within the company if desired
Opportunities to give back to the community
Substantial associate discount on our quality merchandise
Bonus program for Team Member Referrals
Educational financial assistance
Complimentary health and wellness program
Company
Havertys Furniture
Havertys began as a single store in downtown Atlanta in 1885.
Founded in 1885
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Steven Burdette
EVP - Stores
Recent News
Morningstar.com
2025-11-08
Furniture Today
2025-05-26
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