Account Representative - Norfolk, VA jobs in United States
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DCM Services · 11 hours ago

Account Representative - Norfolk, VA

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

DCM Services specializes in receivable solutions and emphasizes a people-first culture. They are seeking an Account Representative to provide phone-based collections support and assist consumers in resolving accounts.

AccountingFinancial Services

Responsibilities

Provide compassionate phone-based collections support
Work across multiple software systems during calls
Help consumers resolve accounts in a compliant, ethical manner

Qualification

Collections experienceCall center experienceCustomer service experienceMultitasking skillsCommunication skillsDetail-orientedTeam-focused mindset

Required

High school diploma or GED required
1+ year of collections, call center, or customer service experience
Strong multitasking and communication skills
Detail-oriented with a positive, team-focused mindset

Benefits

NO WEEKENDS
Flexible scheduling options
Competitive hourly pay + monthly bonus + commission
100% work-from-home with company-provided equipment
Supportive team culture and strong leadership
Opportunity to grow your career with a stable, established company

Company

DCM Services

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DCM Services focuses on the efficiency and tact that probate-based collections provide to clients.
dateFounded in 1999
location
Minneapolis, Minnesota, USA
people-size501-1000 employees
web-link
http://www.dcmservices.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-03-17Private Equity
2025-03-17Acquired
2007-12-04Private Equity

Leadership Team

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Tracey Bannochie
Retired Chief Operating Officer
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Chris Isensee
VP of Operations
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Company data provided by crunchbase