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Foxconn Industrial Internet · 6 hours ago

Failure Analysis Engineer (FAE) (EPD II)

San Jose, CA

Full-time

Onsite

Entry Level

$90K/yr - $125K/yr

3+ years exp

Foxconn Industrial Internet is seeking a Failure Analysis Engineer to conduct failure analysis and repairs for electronic products. The role involves analyzing customer complaints, performing root cause analysis, and collaborating with development teams to ensure product quality and functionality.

InternetManufacturing

No H1B

Responsibilities

Conduct failure analysis and repairs for products such as motherboards, GPU computing cards, and servers

Analyze customer complaint issues and provide detailed solutions

Perform root cause analysis on defects, deliver feedback, and prepare comprehensive reports

Identify, document, and track bugs and issues, and work with development teams to resolve them

Monitor server performance and stability during testing

Analyze test results and provide detailed reports on server performance and issues

Work closely with software developers, system administrators, and other stakeholders to ensure seamless integration and functionality of server systems

Participate in design reviews and provide feedback on system architecture and design

Maintain detailed documentation of test procedures, results, and any issues encountered

Create and update user manuals and technical documentation as needed

Collaborate with cross-functional teams for comprehensive test plans and test cases for server systems

Qualification

Failure analysisRoot cause analysisSystem level testingLinux/UnixPythonAnalytical skillsCustomer service mindsetCommunication skillsProblem-solving skillsFlexibility

Required

Bachelor's degree in Electrical & Computer Engineering, Computer Science or related study

Self-motivated with a strong desire to learn and adapt to new technologies and processes

A strong customer service and satisfaction mindset

Flexibility and the ability to work effectively in a dynamic, high-pressure manufacturing environment

Strong commitment to meeting deadlines and achieving production goals

Strong analytical and problem-solving skills

Excellent communication skills for collaboration with cross-functional teams and reporting findings

Fluent in English

Must be able to lift up to 50 lbs

Preferred

Ideal to have minimum 3 years of experience with system level test in manufacturing test environments in terms of architecture/design, execution, data collection, analysis, correlations

Experience in handling electronic products or related hardware is a plus

Proficiency in Mandarin is a plus but not required

Helpful to have familiarity with Linux/Unix/Python