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Vacasa · 7 hours ago

Maintenance Technician

Newry, ME, United States

Full-time

Hybrid

Entry, Mid Level

$26/hr - $28/hr

2+ years exp

Vacasa is a vacation rental company dedicated to delivering exceptional experiences. As a Maintenance Technician, you will perform general repairs and preventative maintenance across multiple properties, ensuring guest satisfaction and efficient operations.

Property ManagementReal EstateTravel AccommodationsVacation Rental

Responsibilities

Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market

Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections

Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing

Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets

Negotiate, and maintain working relationships with third-party vendors

Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost

Be part of an on-call coverage rotation within the maintenance team to address urgent issues

Establish and maintain open and regular communication and collaborative relationships with team members and management team

Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues

Maintain hot tubs as needed - we offer on-site training

Collect and remove trash and debris

Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs

Coordinate with third-party service providers

Other duties as assigned because every day is different in hospitality!

Qualification

Basic property maintenanceAppliance repairHVAC repairPlumbing repairDigital systems proficiencyCustomer serviceDependabilityTime managementTeam collaboration

Required

Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills

Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms

Excellent time management skills with the ability to change activity frequently and cope with interruptions

Highly responsive and reliable

This role involves frequent travel between worksites, so reliable personal transportation is essential

Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners

Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment

Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always

Reliable transportation required

Regular travel within the locally assigned market and / or region

Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance