Host(ess) jobs in United States
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Twin Peaks Restaurants · 4 months ago

Host(ess)

Twin Peaks Restaurants is a dining establishment focused on providing excellent service and a welcoming atmosphere. The Host(ess) role is responsible for greeting guests, managing the flow of guests into the dining and bar areas, and ensuring a positive dining experience throughout.

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Responsibilities

Greet incoming and departing Guests warmly with a genuine smile and eye contact
Uses visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Promptly answer incoming calls to the restaurant and provide appropriate information
Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests if necessary
Tend to special Guest needs and requests
Follow all relevant brand standards to deliver Fridays Service experience
Observe Guests’ needs throughout the dining experience to ensure they receive high-quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)

Qualification

Guest communicationMenu knowledgeCustomer serviceTeam collaborationPositive attitudeFlexibilityAttention to detail

Required

Must be able to carry natural conversations with Guests without sounding scripted or intrusive
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as be able to understand requests for assistance
Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc
Must be able to hear well in a loud environment in order to answer the telephone and converse with Guests and staff
Must be able to walk and stand during an entire shift
Must be able to reach, bend, stoop and wipe
Must be able to carry trays or supplies (10-30lbs)

Company

Twin Peaks Restaurants

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EXPERIENCE THE LODGE MANTALITY: COME ON IN Twin Peaks is so much more than your typical sports bar.

Funding

Current Stage
Public Company
Total Funding
unknown
2025-01-30IPO
2021-09-01Acquired
2019-03-01Private Equity

Leadership Team

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Kenneth Kuick
Interim Chief Executive Officer
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Clay Mingus
Chief Legal Officer
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Company data provided by crunchbase