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State Street · 10 hours ago

Alternative Investment Solutions Loans Unit, Officer

Quincy, MA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $115K/yr

2+ years exp

State Street is a global leader in financial services, committed to helping institutional investors manage risk and drive performance. The AIS Loans Unit Officer will be responsible for managing day-to-day service delivery to clients, overseeing operations, and ensuring high-quality client relationships and communication.

BankingFinanceFinancial Services

Responsibilities

Deliver high quality service delivery to clients across all Regions/Service functions, working closely with Senior management in your department & other client Service Teams

Manage internal workflow and client deadlines

Assist Senior mgmt in the implementation of a new Global Operating Model within the product line of Private Credit

Relationship Building – Manage and develop relationships with clients, Vendors and internal development teams

Time management – Ensure the team are meeting deadlines and delivering on processes daily

Client focus – Consistent and active awareness of the client’s needs. Proactively escalating and working with management on sourcing ways to improve and promote quality. Displays a commitment to excellence. Ability to manage client’s expectations

Policies and Procedures – Development and upholding of company policies and procedures

Communication with other areas of the business at a high level – NAV, QA, Development, etc

Create and Maintain cash and Position reconciliations, delivering complete recon to the internal Fund accounting teams and clients where necessary

Create efficiencies through technological enhancements and development

Review and/or preparation of various client related correspondence

Participate in adhoc projects based on client needs or internal process changes

During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures

Qualification

PrivateSyndicated LoansTrade intakeSettlementsGenevaAnalytical skillsIT LiterateCommunication skillsRelationship BuildingTime management

Required

Exceptional communication and interpersonal skills

Strong technical investment processing and reconciliation knowledge

Ability to perform well under pressure and simultaneously direct multiple tasks

Experience in maintaining components of client relationships and day-to-day servicing and administration for several client sponsored investment funds

In depth knowledge of the operational management of Private and Syndicated Loans, Notes, Private Bonds

In depth knowledge of processing functions: Trade intake, Settlements, Lifecycle Events, complex restructures

IT Literate

Strong knowledge of Geneva for the product set in scope

Strong verbal and written communication skills

Strong analytical skills