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Commerce Bank · 1 hour ago

Payment Processor - Lockbox (3rd Shift)

Kansas City, MO

Full-time

Onsite

Entry Level

$17.50/hr - $17.50/hr

1+ years exp

Commerce Bank is dedicated to helping individuals and businesses thrive through financial services. As an Overnight, 3rd Shift Payment Processor, you will be responsible for the daily processing of remittance accounts, ensuring high standards for production and quality while maintaining efficient cash flow.

BankingFinanceFinancial Services

Responsibilities

Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails

Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures

Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures

Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations

Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture

Operate, clean, and maintain equipment. Report equipment issues as needed

Provide secondary support and preparation of document and package disposal

Cross-train and deliver results in other areas of the department as needed

Perform other duties as assigned

Qualification

Payment processingData entryHIPAA complianceMicrosoft OfficeAttention to detailTeam playerCommunication skillsAdaptability

Required

Ability to understand customer instructions and follow department guidelines

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Ability to be flexible and work overtime hours when needed

Manual dexterity and eye-hand coordination

Ability to lift and move mail trays weighing up to 15 pounds

Repetitive hand movement

Ability to stand for up to 8 hours may be required

High School Diploma or equivalent combination of education and experience required

1+ years of payment processing or related experience in production environment required