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CBTS · 3 hours ago

Global Communications Lead

United States

Full-time

Remote

Senior Level

CBTS is a technology solutions provider serving enterprise and midmarket clients across the United States and Canada. The Global Communications Lead is responsible for shaping and delivering the internal and external communications strategy to enhance employee engagement and elevate the company's market reputation.

Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry

Comp. & Benefits

Responsibilities

Lead the Communications, including internal communications, PR, AR, and executive visibility programs

Develop and maintain CBTS’s global narrative and communications strategy across all channels

Partner closely with all marketing functions and HR to ensure message consistency and alignment

Partner with HR and executive leadership to manage internal messaging, including All-Hands planning, employee communications, and leadership updates

Build programs that enhance employee engagement and reinforce organizational culture and core values

Identify and secure media opportunities, industry recognition, rankings, awards, analyst reports, and event placements that elevate CBTS’s market profile

Build and nurture relationships with media, analysts, industry influencers, and partners to enhance CBTS visibility

Work with business leaders, product teams, and marketing to identify strategic communications opportunities across all major lines of business

Ensure unified messaging across digital, campaigns, sales enablement, employer brand, and customer-facing channels

Set communications KPIs and reporting frameworks

Oversee the communications budget and ensure effective investment in PR, AR, and internal communications programs

Lead analyst engagement strategy, ensuring alignment to CBTS positioning, product strategy, and long-term business goals

Manage development of AR materials, briefings, and strategic programs

Manage team members, provide clear direction, set expectations, and ensure each team member is positioned to succeed through coaching, feedback, and accountability

Qualification

Strategic communications leadershipExecutive communications expertisePRMedia relationsStakeholder alignment skillsData-driven mindsetProject managementNarrative developmentContent planning platformsCampaign templatesMedia monitoring toolsCorporate intranet tools