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Golden Entertainment, Inc. · 8 hours ago

SKYJUMP GROUND CREW

Las Vegas, NV

Part-time

Onsite

New Grad, Entry Level

Golden Entertainment, Inc. is seeking a SkyJump Ground Crew member to operate the SkyJump store and assist guests with their attraction experience. The role involves providing excellent customer service, managing merchandise sales, and ensuring safety protocols are followed.

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Responsibilities

Give excellent guest service at all times and promote a fun, entertaining and exciting environment

Educate guests on the jump experience and answer their questions

Schedule and outfit the guests for their jumps

Keep landing pad clear, monitor the guest queue, unharnesses guests and escorts them inside after they jump

Operate SkyJump store, including inventory, merchandising and cash handling

Ensure all safety checks are completed before and after the attraction closes

Notify Jump Masters immediately of any defective merchandise, equipment or potential safety hazards

Maintain familiarity with all life safety systems available and emergency evacuation procedures for the tower and its attractions

Ensure SkyJump attraction areas are maintained in a clean and attractive manner

Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage

Offer information regarding property promotions, products, services, and events taking place

Smile, make eye contact, and use the guest’s name while interacting

Provide outstanding customer service in a timely manner to both guests and fellow employees

Perform other duties as assigned

Qualification

Customer service experienceCash handlingProblem solving skillsOrganizational skillsTime management skillsModerate computer skillsForeign language skillsEnglish communicationTeamwork experience

Required

Prior experience working in a team or group environment

Possess excellent, problem solving, organizational, and time management skills

Ability to use the metric system (weights, lengths, etc.)

At least 18 years of age

High school diploma or equivalent

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States

Occasionally push/pull up to 50 lbs

Occasionally lift and/or carry up to 50 lbs. at floor, knee, and waist levels

Frequently bend, reach, communicate via paging system, and use tools or equipment requiring a high degree of dexterity

Constant use of hearing and vision, stand, walk, distinguish between shades of color, and communicate via radio

Preferred

Previous cash handling and customer service experience preferred

Moderate computer skills, including knowledge of Microsoft Excel and Word preferred

Foreign language skills preferred

Company

Golden Entertainment, Inc.

Golden Entertainment owns and operates a diversified entertainment platform, consisting of a portfolio of gaming and hospitality assets that focus on casino and branded tavern operations.

Founded in 1998