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lululemon · 2 hours ago

Assistant Manager, Operations | District at Green Valley Ranch

Henderson, NV

Full-time

Onsite

Entry, Mid Level

$25.03/hr - $33.87/hr

1+ years exp

Lululemon is an innovative performance apparel company focused on creating transformational products and experiences. The Assistant Manager, Operations is a key member of the store leadership team, responsible for ensuring smooth retail operations, managing budgets, and fostering a positive team environment.

ApparelE-CommerceFitnessLifestyleSporting GoodsWellness

Comp. & Benefits

Responsibilities

Implement the Store Manager's Operations vision for the store and cascade to team members

Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations

Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests

Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes (e.g., quarterly business review and sales planning)

Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations

Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries

Execute company-level operations-focused directives, projects, and initiatives (e.g., from the SSC)

Understand and adhere to people safety policies and procedures to maintain a safe work environment

Perform work in accordance with applicable policies, procedures, and laws or regulations

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members

Perform administrative actions to support team members, including completing payroll, approving vacation and time off requests, approving shift swaps, and other documentation according to policies and procedures

Inform people managers of projected team growth needs to support the building of a strong and diverse team based on operational trends and results

Establish supportive and productive relationships with all team members, focusing on personal and professional development

Facilitate a seamless end-to-end guest experience by monitoring the incorporation of omnichannel programs (e.g., in-store guest transactions, buy online pickup in store, phone sales, and ship from store)

Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations

Resolve guest feedback and address issues, including guest escalations and urgent requests, helping to 'make it right' for guests

Accountable for delegated aspects of controllable budget and labor hours

Leadership role indirectly responsible for subset of store employees as delegated by Store Manager

Qualification

Business Operations ManagementBudget ManagementRetail StrategySchedulingProject ManagementLeadershipCollaborationProblem SolvingCommunicationAdaptability

Required

Must be legally authorized to work in the country in which the store is located

Must have the ability to travel to assigned store with reliable transportation methods

Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays

1 year experience managing business operations and administration, including experience with scheduling and management of designated labor hours and managing projects or processes

Creates/supports an inclusive environment that values/celebrates differences

Behaves in an honest, fair, and ethical manner

Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work

Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives

Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions

Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values

Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

Conveys information effectively and understands information shared while interacting with others