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H-E-B · 3 hours ago

Friendswood Cooking Connection - Culinary Selling Specialist - Part-Time

Friendswood, TX

Part-time

Onsite

Entry Level

$17/hr - $17/hr

2+ years exp

H-E-B is a community-focused company that values energetic and motivated Partners. The Culinary Selling Specialist role involves engaging customers through food experiences, conducting cooking demonstrations, and driving sales while ensuring compliance with food safety standards.

Retail

Growth Opportunities

Responsibilities

Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty

Creates an atmosphere of celebration by participating in total Store events, creating themed recipes, and cross merchandising

Welcomes / approaches Customers with the mindset of a host, catering to the needs of the Customer to ensure they feel welcomed, invited, and appreciated

Offers advice for menu / meal planning; scales recipes in size and skill level depending on customer needs

Conducts cooking method and recipe preparation demonstrations; executes food prep methods with high efficiency to maximize Customer interactions

Offers engaging, consistent, and relevant culinary conversations on the microphone to attract Customers

Serves as the expert in the day-s recipes; answers culinary questions; recommends variations and substitute ingredients for food allergy or food lifestyle needs

Suggests distinctive alcoholic and non-alcoholic beverage pairings

Develops and maintains relationships with Customers by recalling Customers- dietary needs / restrictions and wine preferences to tailor future visits

Contributes culinary insights, food trends, local trends, and Customer insights to in-Store cooking events

Assists in Cooking classes, Wine education, and Dinner Series execution when applicable

May conduct Connections floor demos

Ensures A+ standards at the Connections kitchen including maintaining and cleaning fixtures, stocking conditions, plan-o-gram integrity, daily beginning, mid-day, and end-shift recovery, and perpetual inventory

Assists in building / maintaining merchandising displays; uses appropriate signs, tags, and branding for all events

Ensures Customer signage for the daily menu and daily sampling hours is updated and on display

Ensures backstock is worked

May support food production for retail sale

Ensures compliance with federal, state, and H-E-B food safety regulations / standards

Completes all required food safety and related trainings

Maintains a professional, clean, healthy, and safe work environment

Ensures proper equipment use; cleans and sanitizes the kitchen, equipment, and counter tops per the A+ Standards

Operates under 5-S guidelines set by department leader

Preps products for use in demonstrations, sampling, and production, using the mise-en-place method

Uses proper personal protection equipment during operation of the department and during required tasks

Qualification

Culinary arts degreeFood knowledgeCustomer service skillsCooking techniquesSales experienceWine selling certificationMerchandising skillsManage prioritiesAdvanced communication skills

Required

2+ years of related experience; a passion for food

Minimum age 21 (mandatory)

Completion of / ability to complete H-E-B Wine selling certification or similar experience

Completion of / ability to complete TABC Certification

Comprehensive knowledge of displayed products to guide customers in multiple uses

Knowledge of or aptitude to learn H-E-B systems and processes (e.g., systems related to scheduling, recipe authoring, product ordering, display planning, MS Office, internal websites, H-E-B mobile apps)

Advanced communication skills

Strong customer service skills; passion for hospitality

Merchandising skills

Skills in basic cooking techniques (grill, sauté, roast, fry, etc.)

Ability to read and interpret documents (e.g., safety rules, maintenance instructions, procedure manuals)

Ability to manage multiple priorities and shift focus between projects

Ability and willingness to work flexible hours

Constantly stand, reach at waist, and grasp

Occasionally sit, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements

Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions

Demonstrate the ability to lift 60 lbs, and manage more than 60 lbs