Sonesta International Hotels · 7 hours ago
PM Server - Full Time
Hawaii, United States
Full-time
Onsite
Entry Level
$16/hr - $16/hr
2+ years expSonesta International Hotels is seeking a Restaurant Server to ensure high-quality service in their food service venues. The Server will be responsible for greeting guests, serving food and beverages, and maintaining cleanliness and safety standards in the dining areas.
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Responsibilities
Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests
Demonstrate complete knowledge of the food and beverage menu
Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary
Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures
Periodically check-in with tables to ensure guests’ expectations are being met and exceeded
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
Complete all closing duties and reports as assigned
Adhere to established safety and sanitation guidelines
Adhere to uniform and grooming standards
Perform other duties or projects as requested by management
Qualification
Required
Must be able work in a fast-paced environment
Majority of work takes place indoors
Must be able to tolerate extreme temperatures - i.e. kitchens, freezers
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Frequent bending, kneeling, and reaching
Ability to stand during entire shift
Must be flexible to work variable days of the week to include weekends and holidays
Must be flexible to work variable shifts (days, nights, overnights)
Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests
Demonstrate complete knowledge of the food and beverage menu
Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary
Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures
Periodically check-in with tables to ensure guests' expectations are being met and exceeded
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
Complete all closing duties and reports as assigned
Adhere to established safety and sanitation guidelines
Adhere to uniform and grooming standards
Perform other duties or projects as requested by management
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
Excellent organizational skills and attention to detail
Able to work quickly without compromising quality
Ability to work with minimal supervision and maintain a high level of performance
Must be able to stand and exert fast-paced mobility for entire shift
Ability to work cohesively with co-workers as part of a team
Food handlers and TIPS certificates required
Previous front facing guest service experience required
Must read, write and speak the English language fluently
Preferred
Two years of experience as a server in restaurant preferred
High school diploma or General Education Degree (GED) preferred
Experience with computerized cash registers preferred
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Company
Sonesta International Hotels
Sonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jordan Langlois
Senior Vice President, Franchise Operations at Sonesta Hotels / RLH Corporation
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