Mad City Windows & Baths ยท 8 hours ago
Call Center - Inside Sales Agent (On-Site) - Full Time
Madison, WI
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $70K/yr
0+ years expMad City Windows & Baths, a Renuity Company, is expanding their Call Center Inside Sales team and is looking for motivated individuals ready to learn and grow. As a Call Center Inside Sales Agent, you will support homeowners in exploring remodeling projects, qualifying interest, setting appointments, and providing exceptional customer service.
ConstructionHome ImprovementHome RenovationInterior DesignReal Estate
Responsibilities
Manage inbound and outbound calls in a fast-paced call center environment
Partner with scheduling teams to verify appointments and confirm with customers
Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
Participate in regular department contests and achieve both personal and team goals
Qualification
Required
Strong communication skills and an outgoing personality
Motivated, competitive, goal-driven energy
Professional presence and a team-first mindset
Reliability and consistency in attendance and performance
Ability to multitask, prioritize, and stay organized
Comfort navigating technology and computer applications
Preferred
Saturday & Sunday availability preferred
Benefits
Medical, dental, vision, life, and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO + paid holidays
Continuous team events, incentives, and company celebrations
Company
Mad City Windows & Baths
Since 1998, Mad City Windows has been on a mission to provide a level of quality workmanship and service that used to be the industry norm, but today is becoming harder and harder to find.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cory Sturman
President & Co-Founder
Company data provided by crunchbase