Mitsubishi Power Americas · 2 hours ago
Warranty Project Manager
Lake Mary, FL
Full-time
Hybrid
Senior Level
5+ years expMitsubishi Power Americas is a leader in clean energy technologies, committed to redefining power generation and energy storage. The Warranty Project Manager is responsible for managing the warranty claim process for New Generation Systems, ensuring timely resolution and customer satisfaction while coordinating with various stakeholders.
ComputerEnergy
Responsibilities
Ensures that Safety protocols, conditions and practices are met in accordance with Business and Local Occupational Health and Safety regulations, safety legislation and Company policies
Develop safety plans with warranty outage manager and LTSA team for a safety-first mindset
Serves as the commercial and management focal point across the business for all NGS Warranty Claims against Mitsubishi Power equipment as supplied under the Contract
Work within established processes and procedures to maintain the highest levels of quality
Interacts professionally with Customers, Co-Workers, Contractors and Suppliers in all situations
Leads the team in commercially dispositioning claims based upon contract terms and conditions and investigative findings
Works with Finance to develop and implement a corporate account for Warranty Management to pool financial resources across Projects, develop historical claim-based resolution data. And forecast future contribution needs based upon experience and approaching new technology changes
Multitasked, analytical approach to problem-solving Warranty Claims with a strong attention to detail
Develops Warranty Claim database to allow tracking and reporting of progress on Warranty Claim reviews, investigations, mitigation efforts and their success in rectifying issues raised via the Warranty Claim process
Travel as needed to gain voice of Customer to establish improvements / lessons learned
Capture return of experience and best practices to further improve future Projects
Manages the Warranty Claim process to achieve the Business / Project goals and objectives including the coordination / execution of Engineering, Supply Chain and installation and testing including those equipment’s supplied by MHI Stakeholders
Prepare consolidated monthly warranty reports and contribute to weekly, monthly, and quarterly reviews in line with business needs
Participates in Project Risk and Opportunity reviews
Ensures Warranty Claim cost management and recovery is managed in a transparent and timeous manner
Qualification
Required
Bachelor's degree (BS) in Engineering, Construction Management or related field from four-year college or university; and five (5+) years of related experience or ten (10+) years related experience in an EPC environment and experienced in planning/scheduling of power generation, industrial or EPC projects or equivalent combination of education and experience
Communicate effectively with staff and management at all levels. Insightful, able to collaborate with other Business Management team members in developing an implementation strategy for each of the Warranty Claims. Able to write reports, business correspondence, and procedure instructions. Able to effectively present information and respond to questions from managers, clients, and customers. Ability to relate to client's management, senior & top management, and staff. Strong in building relationships with Clients, Suppliers and Contractors. For LATAM / MX Projects to be fluent written and spoken in English & Spanish
Expect to perform work away from the home office involving both domestic and international travel for up to 20% of the assigned work year
Maintain a valid passport and driver's license
This role is based at the Headquarters in Lake Mary, FL expected to be in the office min 3 days / week unless traveling to customer sites
Good commercial knowledge for assessing Business risks and opportunities to undertake commercial negotiations, etc
Benefits
Medical
Dental
Vision
401K Matching
Tuition reimbursement
Paid vacation
Sick time
Holidays
Employee Appreciation Programs and Events
Company
Mitsubishi Power Americas
Mitsubishi Power Americas leads the industry in power generation and energy storage solutions.
1001-5000 employees
H1B Sponsorship
Mitsubishi Power Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (4)
2022 (9)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Bill Newsom
President and CEO Mitsubishi Power Americas
Song Wu
VP of Technology, Chief Technology Officer
Recent News
2025-12-15
2025-08-15
Company data provided by crunchbase