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Ally Waste Services · 13 hours ago

Field Manager - South Charlotte

Charlotte,NC,US

Full-time

Onsite

Mid Level

$50K/yr - $60K/yr

Ally Waste Services is a fast-growing, nationally recognized premium valet trash and recycling provider. The District Manager is responsible for managing service delivery for multiple apartment communities, overseeing a team of Service Valets, ensuring client satisfaction, and maintaining operational records.

Environmental EngineeringRecyclingResidentialService IndustryWaste Management

Responsibilities

Responsible for managing the total service delivery for up to 25 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district

Responsible for recruiting, hiring and on-boarding Service Valets

Provide on-call support to service valets and communities in the morning, tentatively around 9:00am-1:00pm and in the evening from approximately 7pm-11pm, depending on needs

Responsible for ensuring daily/nightly completion of resident doorstep trash/recycle pick-up for assigned properties

Inspect properties regularly for resident and Service Valet compliance

Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service

Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns

Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner

Ensure daily delivery of Valet Reports to designated property staff members

Keep timely/accurate customer, associate and operational records

Discusses associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities

New community launches, including container distributions

Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)

Drive to properties within assigned district/region up to 50% of the workday