City of O'Fallon · 10 hours ago
Part Time Customer Service Representitive
O'Fallon,MO,US
Full-time, Part-time
Onsite
New Grad, Entry Level
$21.37/hr - $21.37/hrThe City of O'Fallon is seeking a Part-Time Customer Service Representative to join their Environmental Services Team. The role involves delivering exceptional customer service, handling customer inquiries, and maintaining records while working up to 30 hours per week.
Government Administration
Responsibilities
Answering telephones and greeting visitors
Dispatching drivers to resolve customer complaints
Scheduling bulk, white goods, and yard waste pickups
Maintaining records of all calls
Processing customer billing
Maintaining databases
Qualification
Required
Strong knowledge of customer service principles
Proven problem-resolution skills
Analytical skills
Excellent oral communication abilities
Excellent written communication abilities
Ability to work Tuesday through Friday for up to 30 hours per week
Preferred
Proficiency with computers
Job-related software programs
Accurate typing skills
Benefits
Competitive pay
Great benefits
Company
City of O'Fallon
Overview: The City of O’Fallon is located in the central portion of eastern Missouri, within St. Charles County, and just 30 minutes west of the St.
Founded in 1856
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase