Trane Technologies ยท 5 hours ago
Client Service Representative
Columbus OH 4656 Bridgeway, Columbus, Ohio, United States
Full-time
Hybrid
Entry Level
$70K/yr - $80K/yr
1+ years expTrane Technologies is a leader in creating innovative climate solutions for a sustainable world. They are seeking a Client Service Representative to work closely with customers to ensure their service needs are met and to collaborate with Account Managers on service agreement renewals.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Act as a customer advocate to ensure that customer needs are met and exceeded, resulting in high satisfaction rates, retention, quotes, pull-through, and service agreement base growth
Provide assistance in the account management process for existing clients, including the identification and execution of additional services
Serve as the primary contact for assigned customers to ensure they are satisfied with existing services, leading to account retention
Collaborate with Service Account Managers to ensure successful execution of service products, renewals, and service agreement renewals
Assess and evaluate potential service agreement opportunities at startup
Actively make outbound calls by leveraging open work orders file, Salesforce reporting, Linkage, lost service agreement list, new equipment start-ups, etc
Follow up on connectivity reports, outdated equipment lists, and control upgrade opportunities
Own follow-ups on expiring quick quotes and service agreement customer calls
Qualification
Required
Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED
Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone
Preferred
Working knowledge of HVAC systems
Benefits
Health insurance and holistic wellness programs that include generous incentives
Family building benefits include fertility coverage and adoption/surrogacy assistance
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
Paid time off, including in support of volunteer and parental leave needs
Educational and training opportunities through company programs along with tuition assistance and student debt support
Company
Trane Technologies
Trane Technologies develops energy efficient indoor environments for commercial and residential applications.
10001+ employees
H1B Sponsorship
Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-03-17IPO
Leadership Team
David Regnery
Chief Executive Officer
Victoria Lazar
SVP, General Counsel and Corporate Secretary
Recent News
2025-12-15
Digital Commerce 360
2025-12-12
Morningstar.com
2025-12-09
Company data provided by crunchbase