National Fitness Partners ยท 11 hours ago
FT Customer Service Representative
Brook Park, OH
Full-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrNational Fitness Partners is the largest Planet Fitness franchise, dedicated to transforming lives through affordable fitness. The Customer Service Representative will provide exceptional service to members and guests, ensuring a positive experience and promoting fitness programs.
FitnessNutritionTraining
Responsibilities
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment
Qualification
Required
Self-starters who pursue excellence
Problem solvers who deliver results
Positive energy with a real desire to help others
Always learning and growing toward success
Ability to answer phones in a friendly manner using information script
Ability to greet members, sign up and tour new members, and log amenities
Ability to respond to member questions and concerns in a timely and professional manner
Ability to process beverage or merchandise purchases through the point of sale system
Ability to promote unique fitness instruction classes (PE@PF) to active members and new members
Ability to provide a clean, sanitized and safe club environment
Benefits
Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
401K Retirement Fund (Employer match up to 4%!)
Health Insurance Options including Health, Dental, Vision, family life insurance, and more
Basic Life Insurance & Short-Term Disability I00% Company Paid!
Employee Assistance Program
Free employee Black Card Membership
Company
National Fitness Partners
National Fitness Partners is a fitness club that offers gym access, cardio and strength training equipment, and fitness coaching.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Wentzel
Chief Operating Officer
Andrew Sholly, PHR, SHRM-CP
Chief People Officer
Recent News
Company data provided by crunchbase