ACH Child & Family Services ยท 9 hours ago
Intercept Administrative Assistant
ACH Child & Family Services is seeking a detail-oriented and highly organized Administrative Assistant to join their Intercept Team. This role is crucial in supporting the Intercept Team Supervisor and Specialists with a variety of administrative tasks that ensure the smooth operation of their programs.
Health CareNon Profit
Responsibilities
Provide administrative support to the program, including referral management, scheduling, and other duties as assigned
Maintain confidentiality and follow policies related to personnel records and client records
Assist in scheduling and tracking intakes, as well as outreach and marketing for referrals
Attend relevant trainings and meetings as needed to enhance job duties
Support collection of program data and ensure accuracy
Assist in tracking GuideTree activity and enter data into GuideTree, Evolv, and other systems
Assist in record development, management, and maintenance. Auditing Evolv and GuideTree for record accuracy
Handle payment processing and assist in tracking client funds on a monthly, quarterly, and fiscal year basis
Support hiring processes, schedule interviews, follow up on onboarding packets, and ensure new hires have access to IT and logistics
Correspond by telephone with community partners, families and other agencies to obtain necessary work and referral-related information
Assist in gathering of new community-based resources and updating existing database for Intercept Specialists to refer current families
Qualification
Required
High school diploma or GED is required
Strong organizational skills and attention to detail
Excellent communication skills, both written and verbal
Ability to handle sensitive information with confidentiality
Valid Texas driver's license within 90 days of establishing Texas residency
Preferred
Previous experience in an administrative role is preferred but not required
Experience with web-based applications and proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) is strongly preferred