Parametrix · 1 day ago
Digital Design Support Technician
Las Vegas, NV
Full-time
Hybrid
New Grad, Entry Level
$31.25/hr - $43.50/hrParametrix is a 100% employee-owned consulting firm dedicated to delivering resilient infrastructure and sustainable solutions. They are seeking a Digital Design Support Technician to support civil engineering staff with Autodesk Civil 3D and Bentley OpenRoads Designer, focusing on troubleshooting and user assistance.
Civil EngineeringConstructionEnvironmental Engineering
Responsibilities
Provide day-to-day support for engineering and design staff using Autodesk and Bentley Design applications
Configure, and troubleshoot CAD software and related components, including user profiles, workspaces, templates, and add-ins
Assist with onboarding new team members, ensuring required CAD software and dependencies are installed and functioning properly
Troubleshoot common issues such as application errors, performance problems, file access issues, and basic project setup concerns, escalating complex design or modeling issues to senior CAD staff as needed
Collaborate with IT and CAD Services to deploy software updates, apply patches, and validate workstation configurations
Document common issues, resolutions, and setup steps to help improve internal support knowledge and reduce repeat issues
Communicate clearly with staff and project teams to set expectations, provide status updates, and confirm resolution of support requests
Qualification
Required
Experience supporting or working with technical software in a professional environment
A solid foundation in troubleshooting software and workstation issues, with the ability to follow problems through to resolution or escalate when appropriate
Comfort installing, configuring, and maintaining desktop applications in a Windows environment
Strong communication skills and the ability to work patiently and effectively with engineers and technical staff
An organized, detail-oriented approach to documenting issues, solutions, and setup steps
Preferred
Exposure to Autodesk, Bentley, or similar design tools is helpful but not required; training and support will be provided
An interest in learning CAD systems, engineering workflows, and industry-specific tools over time
Benefits
Comprehensive Healthcare (medical, dental, vision, short- & long-term disability insurance)
Employee Stock Ownership Plan (financial profit sharing)
Performance-based bonuses
401(k) Plan
Paid Time Off (both vacation & sick/wellness time accruals)
Paid Holidays
Parental Bonding Leave
Company
Parametrix
Parametrix is a civil engineering company that provides engineering, planning, and environmental sciences services.
Founded in 1969
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Peacock
Chair- Board of Directors; Executive Consultant and Coach
Recent News
2025-05-22
2025-04-02
2024-11-08
Company data provided by crunchbase