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Ergon Inc. · 2 hours ago

Customer Service Representative (CSR) - Lampton Love

Philadelphia, MS

Full-time

Onsite

New Grad, Entry Level

Ergon Inc. is a family-owned business with over 70 years of experience in providing exceptional service across the Southeast. The Customer Service Representative plays a vital role in shaping the customer experience by assisting customers through various tasks including answering calls, processing payments, and creating propane delivery orders with accuracy and professionalism.

AdvertisingEnergyMarketingRenewable Energy

H1B Sponsor Likely

Responsibilities

Answer incoming phone calls in a courteous and professional manner

Respond to customer questions, concerns, and requests accurately and efficiently

Maintain a calm and helpful attitude, even in challenging situations

Perform general office duties such as filing, scanning, and data entry

Create propane deliveries after obtaining information from customers

Accept cash, check, and credit card payments from customers

Qualification

Customer service experienceMicrosoft OfficeVerbal communicationWritten communicationBasic computer skillsTyping skillsFriendly demeanorPatient demeanorProfessional demeanorMulti-tasking abilityCargas Energy experience

Required

High school diploma or equivalent required

Strong verbal and written communication skills

Friendly, patient, and professional demeanor

Ability to handle multiple tasks at once

Basic computer and typing skills

Experience with Microsoft Office (Excel, Word, Outlook)

Preferred

Experience with Cargas Energy or similar energy/propane software is a plus

Prior customer service experience is a plus

Benefits

Medical, Dental, Vision & Life Insurance

401 (k) with company match

Paid time off (PTO)

Employee propane discount

Company

Ergon Inc.

Family-owned and operated, the Ergon companies were brought together over 60 years ago in the petroleum industry's service sector.

Founded in 1954

Flowood, Mississippi, USA

1001-5000 employees

http://ergon.com

H1B Sponsorship

Ergon Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (6)

2024 (1)

2022 (3)

2021 (1)

2020 (2)