InnVentures IVI LP ยท 10 hours ago
Assistant Front Office Manager
US-CA-San Diego
Full-time
Onsite
Mid LevelInnVentures IVI LP operates over 75 hotels and is seeking an Assistant Front Office Manager for their Hilton Garden Inn San Diego Rancho Bernardo. The role involves leading the front desk team, ensuring excellent guest service, and managing various front office operations.
HospitalityHotelService Industry
Responsibilities
Assist with training, coaching and scheduling for the front office team
Ensure all guests are served promptly and courteously during all shifts
Apply problem solving skills to resolve guest issues to their satisfaction
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
Support the goals of the hotel through teamwork and collaboration with all departments
Qualification
Required
Previous customer service experience in the hospitality field is required
Strong verbal and written communication skills
Ability to read, write, type and use basic technology
Ability to stand for an entire shift
Ability to lift at least 25 pounds
Availability to work evenings, weekends and holidays
Benefits
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily
Company
InnVentures IVI LP
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results.
Founded in 1983
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mitch Bateman, CPA
Chief Accounting Officer (CAO)
Recent News
Innventure LLC
2025-04-30
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