Swagelok Northwest (US) · 2 weeks ago
Market Manager - Aerospace Industry
Seattle, WA
Full-time
Onsite
Mid, Senior Level, Lead/Staff
$140K/yr - $140K/yr
10+ years expSwagelok Northwest is seeking a Market Manager with expertise in the aerospace industry to shape the market through customer engagement and strategic leadership. The role involves building relationships with leading aerospace manufacturers, supporting customer innovation, and managing projects to enhance fluid system performance.
Industrial Automation
Responsibilities
Develop goals and strategies to maintain and increase revenue within assigned accounts and/or sales territory
Helps coordinate customer activity and facilitate communication between the customers, the SSC and Swagelok factory
Provides project management support for customer projects often leading a cross-functional team
Shares successes and best sales practices with all sales associates
Develops and maintains product knowledge and professional sales techniques
Reports on potential product application developments within the territory
Participates in seminars and activities including those at Swagelok corporate and other locations
Develops and maintains industry knowledge of assigned customers and associated industries
Participates in market teams
Supports the organization in gathering market research
Submits timely and complete reports when required
Develops and follows an approved and supervised professional development plan
Updates CRM and other sales related systems to reflect customer and market activity
Maintain badging requirements for assigned customers
Proactively seeking opportunities and pursuing growth demonstrating an effective curiosity and “tell me more” conversations
Provide training to customers
Maintain certification and training requirements
Perform an annual visual acuity assessment to determine certification status
Qualification
Required
Bachelor's degree (B.A. or B.S.) from a four-year college or university of related experience
3-5 years proven record of sales success in solution-based, consultative-selling environments
10-15 years working in the Aerospace industry
Ability to interpret a variety of instructions: Comfortably navigates complex requirements, procedures, and customer specifications—whether delivered verbally, in writing, or through technical documentation—ensuring clarity and accuracy in fast‑moving aerospace environments
Planning and organizational skills: Manages multiple customer programs, priorities, and timelines with discipline and foresight, maintaining momentum across long‑cycle aerospace projects and day‑to‑day territory needs
Professionalism: Represents Swagelok Northwest with integrity, reliability, and composure—whether on the factory floor, in executive meetings, or during high‑stakes customer discussions
Excellent oral and written communication skills: Communicates clearly, confidently, and with technical credibility. Able to translate complex concepts into actionable insights for customers, internal teams, and cross‑functional partners
Analytical: Evaluates customer challenges, system performance, and market trends with a data‑driven mindset. Identifies root causes, opportunities, and solutions that support both customer success and business growth
Project management: Leads customer initiatives from concept through execution, coordinating cross‑functional teams, managing timelines, and ensuring deliverables meet aerospace‑level expectations for quality and precision
Customer service: Builds trust through responsiveness, follow‑through, and a genuine commitment to solving customer problems. Anticipates needs and delivers an exceptional experience at every touchpoint
Technical skills: Understands fluid system components, manufacturing processes, and aerospace operational environments. Applies technical knowledge to support customer applications and recommend effective solutions
Interpersonal skills: Builds strong relationships across all levels—from engineers and technicians to program managers and executives. Navigates diverse personalities and environments with ease and respect
Teamwork: Collaborates effectively with internal sales, engineering, operations, and factory teams. Shares insights, supports colleagues, and contributes to a culture of collective success
Strategic thinking: Looks beyond immediate needs to identify long‑term opportunities, emerging trends, and ways to strengthen Swagelok's position within the aerospace market
Innovation: Approaches challenges with curiosity and creativity. Brings forward new ideas, fresh perspectives, and continuous improvement mindsets that benefit customers and the organization
Review and understand technical drawings: Reads and interprets engineering drawings, schematics, and specifications to support customer applications, validate requirements, and ensure accurate solution recommendations
Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Preferred
Background in fluid system components or relevant industry preferred
Company
Swagelok Northwest (US)
Swagelok Northwest (US) is the exclusive Swagelok sales and service center for the Pacific Northwest.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase