Premier Dentist Partners · 1 day ago
Regional Director of Operations (Mid-Atlantic)
Premier Dentist Partners is a Dental Support Organization that assists dental practices with non-clinical challenges. They are seeking a Regional Director of Operations to oversee the operations of multiple dental practices, focusing on enhancing efficiency and growth while providing support to practice level managers and staff.
DentalHealth Care
Responsibilities
Approve and monitor office and staff hours daily and weekly to ensure proper staffing recommendations are made at the practice level and staff costs are controlled to budgets
Provide oversite and support to practice level managers/operations coordinators and doctors as needed
Gather and analyze reports needed by support office including but not limited to weekly AR reports, month end reports, ledger level auditing and allocation audits and corrections
Monitor the P&L statements for each supported practice and develop effective ways to close the gaps between actual performance and company projections
Directly support dentists in their growth and development, helping them set goals and address operational opportunities within their supported office
Motivate team members, resolve conflicts and make difficult decisions
Maintain regular communication with dental office staff and affiliated doctors to review practice trends and performance
Analysis of expense reports for region and facilitating move to preferred vendors while preserving relationships
Assist in onboarding and integration work for newly affiliated dental practices implementation of operational processes per Premier Dentist Partners 'best practice' guidelines and philosophy
Answer employee requests and questions and help resolve operational-related problems
Represent the Premier Dentist Partners brand and facilitate and support doctor and team alignment with Premier Dentist Partners
Advise and train practice operations coordinator/team on organizational/operational policies and recommend needed changes
Qualification
Required
3+ years in an operational role coupled with experience in a multi-location (customer service experience) focused operation. Experience in a multi-location health care support business is preferred. Experience in the dental industry, human medical industry or other physician focused multi-site industry will be viewed favorably
Previous P&L responsibility and experience with budget management, personnel management, and team building
Willing to spend time in the field (traveling out of state if needed) visiting affiliated dental practices and work side by side with practice team members
Have a deep knowledge of how a practice runs
Experience with practice management systems like Dentrix, Ascend, and others
Active listening skills and ability to implement processes effectively
Highly organized and detail oriented
Ability to work collaboratively with practice team members and operations team
Education: College graduate with an advanced degree preferred
Travel: Able to travel up to 70% of the time
Local to or willing to relocate to the Mid-Atlantic region
Company
Premier Dentist Partners
Premier Dentist Partners is a dental support organization that provides business management and support services.