Bethesda House of Schenectady, Inc. · 1 month ago
Monitoring Generalist
Schenectady, NY
Full-time
Onsite
Entry, Mid Level
$18/hr - $18/hr
2+ years expBethesda House of Schenectady, Inc. is dedicated to ending the cycle of poverty and homelessness by providing holistic support to vulnerable individuals. The Monitoring Generalist is responsible for overseeing safety and security within residential programs, employing various monitoring tools and techniques to ensure client and facility safety.
CommunitiesNon ProfitSocialTraining
Responsibilities
Monitor all security cameras as well as all visitors, residents / clients, and guests who enter and exit the building
Follow protocol for use of electronic (door buzzer) access
Hourly walks throughout the building to ensure safety
Be aware of all movement in and out of the building
Monitor behaviors and possessions going up to apartments
Enact safety plan or Emergency Plan when appropriate
Identify and respond to system alerts, escalating critical issues to appropriate staff, and taking necessary actions to mitigate potential disruptions
Follow On-Call protocol
Follow procedures for the residential program related to curfew, visitors, etc
Follow all after-hours emergency or notification protocol
Keep records as required for the log book with appropriate information written clearly and in detail
Adhere to the agency’s policies and procedures and the personnel manual
Maintain appropriate boundaries and keep confidential information regarding employees, volunteers, residents and guests
Qualification
Required
High School Diploma or equivalent
Two to five years' experience in security and/or customer service
Strong communications skills
Computer literacy
Knowledge of agencies, programs, and services in the community
Ability to recognize and respond to an emergency
Experience working with diverse and challenging consumers
Ability to interact effectively with the public, volunteers, staff, and program participants
Must have access to reliable transportation to and from work
This position is required to routinely travel between sites and must have a valid NYS driver's license with a safe driving history for at least 1 year, No DWI or DWAI within the last 3 years
Must be able to successfully complete the Agency's road test and qualify for coverage under the Agency's vehicle insurance
Preferred
Associate degree preferred
Company
Bethesda House of Schenectady, Inc.
Bethesda House is an interfaith ministry to the homeless, disabled and economically disadvantaged citizens of Schenectady County, building a just, hospitable and inclusive community one person at a time by affirming the dignity and addressing the needs of each guest entering this “House of Mercy”.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase