Hard Rock Hotel & Casino Sacramento · 2 hours ago
COORDINATOR - PROMOTIONS
Greater Sacramento
Full-time
Onsite
Entry Level
1+ years expHard Rock Hotel & Casino Sacramento is seeking a Promotions Coordinator to assist in the development, planning, and implementation of promotions. The role involves creating an exciting atmosphere for guests and executing promotions and events while providing excellent guest service.
Gambling & Casinos
Responsibilities
Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively assisting in the execution of promotions and events
Assist Promotions Supervisor as requested
Official Marketing MC for events and promotions
Writing the Fact Sheets and Rules for all Public Promotions and Players Development Promotions
Coordinates Promotions & Events area when Promotions Supervisor is unavailable
Exclusively handles HotSos entries for Public Promotions
Assist the Promotions Supervisor with EBS
Exclusively owns inventory control for Marketing
Formulates the Prize requests forms for the Promotions Supervisor to review
Enters orders into Stratton Warren at the Marketing Operations Managers request
Provide and promote the highest level of guest service and outstanding guest relations, while maintaining confidentiality
Executes promotions for the Hard Rock, assists patrons participating in promotions and filling out the necessary paperwork required to give away high end prizes and cash
Ensures collateral material for promotions and events are displayed prior to and recovered at the end of each project
Helps draft BEOs at the Promotions Supervisor’s request
Work closely with the Players Club, Casino Hosts, VLT Department, Food & Beverage Department, Facilities and Wardrobe Departments to address a variety of guest related issues
Performs clerical duties as needed
Assist the Promotions Supervisor in disseminating information about events to all impacted operating departments
Ensures the Promotions/Events areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event
Completes 'end of shift' report
Other duties as assigned
Qualification
Required
High school diploma or equivalent
1 year of customer service experience or a combination of education and experience
Computer literacy with good oral and written English communication skills
Excellent phone etiquette and guest relations skills
Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations
Must successfully pass background check
Must successfully pass drug screening
Must be at least twenty-one (21) years of age
Preferred
Multi-lingual skills
Prior experience in the Gaming industry
Prior experience in Tribal Gaming
Company
Hard Rock Hotel & Casino Sacramento
The all new Hard Rock Hotel & Casino – Sacramento at Fire Mountain features the best in live music and entertainment, world-class gaming, and exceptional cuisine.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Guy Wolcott
Chief Financial Officer
Company data provided by crunchbase