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CareFirst BlueCross BlueShield · 5 hours ago

Functional Analyst III - (Hybrid)

Reston, VA

Full-time

Hybrid

Mid, Senior Level

$66K/yr - $131K/yr

4+ years exp

CareFirst BlueCross BlueShield is a health insurance provider, and they are seeking a Functional Analyst III to optimize operations by analyzing business requirements and conducting performance studies. The role involves leading and mentoring lower-level analysts, identifying opportunities for operational improvements, and maintaining processing operations guidelines.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Assesses adequacy of current processing operations by identifying and analyzing business requirements and operations; conducting performance studies; interviewing and conferring with operations personnel

Determines processing performance measures by identifying key business metrics; conducting benchmarking initiatives; developing and calibrating analytical, comparing operational models

Contributes to processing and organization success by welcoming related, different, and new requests; helping others accomplish job results. Lead and mentor lower-level Analysts

Identifies opportunities for processing operational improvements by analyzing current operations; preparing cost/benefit analyses; developing business cases; recommending process improvement priorities

Supports process improvement programs by providing continuing measurements, analyses, and recommendations; developing new business models; identifying low-cost designs, materials, processes, and sources; evaluating new technologies

Maintains processing operations guidelines by writing and updating policies and procedures

Prepares processing operations analysis information and reports by collecting, analyzing, and summarizing data and trends

Qualification

Business AnalysisProcess ImprovementData AnalysisMicrosoft OfficeCommunication SkillsLeadership AttributesTeam Collaboration

Required

Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

4 years progressive experience as a Functional Analyst OR 6 years' experience in (level 2 or above) operational role

Highly proficient in Microsoft Office and similar applications

Ability to create graphics and report to non-technical audiences

Self-starter and ability to collaborate in a team environment

Excellent communication skills both written and verbal

Demonstrates necessary leadership attributes to lead projects while keeping operational leadership informed

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging

Must be eligible to work in the U.S. without Sponsorship