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Porch Light Health · 4 hours ago

UA collector

Cortez, CO

Part-time

Onsite

New Grad, Entry Level

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder and Alcohol Use Disorder. The Patient Care Coordinator and UA Collector will support medical staff, manage clinic operations, and provide compassionate care to patients in a dynamic medical setting.

MedicalMental Health

Responsibilities

Collecting Urine Drug Screens: This role primarily collects observed urine samples in our lab and documents in our medical record system

Patient Scheduling: Coordinate patient appointments and ensure timely and accurate scheduling

Collecting Vitals & Patient Information: Take and record vital signs (e.g., blood pressure, temperature, heart rate) and gather essential patient information

Phone Handling & Patient Interaction: Answer phone calls, assist patients with inquiries, and provide direction as needed

Patient Registration: Admit and register patients into the clinic system, ensuring all necessary documentation is completed

Data & Record Keeping: Accurately input patient data into the clinic’s electronic health record (EHR) system and maintain updated patient files

Facility Maintenance: Assist with building upkeep, cleaning, and ensuring the clinic environment is safe and welcoming

Communication with Medical Staff: Relay information between patients and medical providers, ensuring smooth communication and efficient care

Customer Service & Patient-Centered Care: Provide exceptional service to patients by assisting with inquiries, directing them to appropriate services, and fostering a compassionate and supportive clinic atmosphere

Crisis Management & De-escalation: Demonstrate competency in verbal de-escalation, crisis intervention techniques, and maintaining a calm, professional demeanor in stressful situations

Regulatory Compliance: Follow HIPAA, OSHA, and other safety protocols to ensure patient confidentiality and a safe work environment