Common Room · 4 hours ago
Enterprise Account Manager
Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation. The Enterprise Account Manager role is responsible for owning long-term revenue and growth across complex, high-impact enterprise customers, blending strategic account management with consultative selling.
Artificial Intelligence (AI)Contact ManagementGenerative AIMarketing AutomationSales Automation
Responsibilities
Own a portfolio of Enterprise customers with responsibility for renewals and expansion
Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts
Proactively identify growth opportunities across teams, use cases, and business units
Partner deeply with Customer Success, Solutions, and Product to deliver value and support expansion
Lead executive-level conversations around value realization, roadmap alignment, and long-term partnership
Navigate procurement, security, and commercial negotiations during renewals and upsells
Maintain clear forecasts and account plans, surfacing risks and opportunities early
Bring enterprise customer insights back to influence product direction and GTM strategy
Qualification
Required
6–10+ years of experience in Account Management, Sales, or Customer Success roles supporting enterprise SaaS customers
Owned renewals and expansion in complex, high-ACV accounts
Comfortable multi-threading across technical, business, and executive stakeholders
Strong technical fluency across GTM tooling, data concepts, and integrations
Can lead with authority while remaining collaborative and customer-centric
Grit and resilience—you stay composed through long cycles, negotiation friction, and organizational change
Enjoy building long-term partnerships, not just closing one-off deals
Willing to travel as needed for strategic customer meetings and events
Benefits
Competitive base compensation with meaningful equity ownership
Health insurance including medical, dental, and vision, HSA and FSA
We pay 100% of your employee premium and 50% of your premium for any dependents
Unlimited Paid Time Off
Paid Company Holidays
Work from home policy including a laptop and support for your home office needs
Monthly Remote Stipend
401(k) self contribution
Paid Family Leave
Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle
Company
Common Room
Know who to target, when to engage, and how to convert with the most informed GTM AI.
Funding
Current Stage
Growth StageTotal Funding
$52.9MKey Investors
GreylockIndex Ventures
2021-04-01Series B· $32.3M
2020-09-01Series A· $16.3M
2020-03-01Seed· $4.3M
Recent News
Index Ventures
2025-12-05
Greylock
2025-12-02
2025-11-25
Company data provided by crunchbase