Pink Callers · 11 hours ago
EST REMOTE Part-Time Customer Service Rep (CSR) 4*123125
United States
Part-time
Remote
New Grad, Entry LevelPink Callers is a ServiceTitan-certified call center supporting home service contractors in various fields. They are seeking enthusiastic, entry-level Customer Service Representatives to manage customer calls, schedule appointments, and provide excellent support, all while receiving training and development opportunities.
CRMCustomer ServiceField SupportTelecommunications
Responsibilities
Answer incoming customer calls with professionalism and a smile in your voice
Schedule appointments and provide excellent customer support
Learn to work with tools like ServiceTitan, Jobber, or HouseCall Pro (training provided)
Practice clear, friendly communication to build trust with customers
Grow your skills through paid training and ongoing development
Book incoming leads at 85% or above
Building lasting customer relationships with openness and trust
Qualification
Required
Strong communication skills (verbal and written)
Positive, team-focused attitude with a willingness to learn
Comfortable using technology (email, chat, or apps)
Reliable, organized, and ready to work in a fast-paced environment
Computer with Operating System: Windows 11 (64-bit) or macOS Ventura+
Processor: Intel i5 or AMD Ryzen 5 (Quad-Core, 2.4GHz or higher)
RAM: 8 GB minimum
Storage: 256 GB SSD (Solid State Drive)
Display: 1080p HD (1920x1080) or better, 21” monitor preferred (external monitor required if using laptop)
Camera: Internal or external HD webcam (720p minimum)
Peripherals: All wired (keyboard, mouse, headset)
Headset: USB-wired with noise-canceling mic (no Bluetooth)
Internet: Download speed: 200 Mbps minimum, Upload speed: 20 Mbps minimum, Latency: under 50ms, no packet loss, Ethernet connection only
Security: Active antivirus (e.g., Windows Defender or Norton/McAfee for Mac)
Ports: 2 available USB ports
Employment Type: Part-time
Work Hours: 15 to 30 hours work
Required Education: High school or equivalent
Preferred
Experience with ServiceTitan, Jobber, or HouseCall Pro is a bonus—but not required
Benefits
Paid training and growth opportunities
$500 bonus after completing your introductory period
Referral bonuses when you bring friends on board
Remote-first, flexible scheduling culture
Company
Pink Callers
Pink Callers hires remote customer service to make your field service business run more smoothly, specialize in creating value for clients.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase