Cogir Senior Living · 8 hours ago
Community Relations Coordinator
Seattle, WA
Full-time
Onsite
Entry, Mid Level
$30/hr - $35/hr
2+ years expCogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities. The Community Relations Coordinator is responsible for ensuring a smooth transition for new residents, fostering relationships with residents and local organizations to promote the community.
Assisted LivingFitnessHealth CareRetirement
Responsibilities
Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process
As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence
Offer community tours and share marketing materials with prospective residents and their families
As requested, assist the Community Relations Director in preparing routine and special sales and marketing reports
Follow up with all potential residents, referral sources, or interested parties
Assist with preparing all required sales reports and sales activity boards
Assist with preparing and processing all required information for a successful move-in
Aid residents and their family members with the adjustment to the facility during and after move-in
Maintain the community's Customer Relationship Management software (CRM), Yardi, accurately and promptly
Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction
Understand the community's care regulations to ensure proper placement and education for prospects
Assist with the setting up and tearing down of special events
Qualification
Required
A High School diploma is required
Proven success in achieving sales goals and quotas
A positive team player mentality and passion for serving seniors
Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed
Knowledge of various computer systems, particularly Excel, Word, and Outlook
A valid driver's license
Preferred
A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education
At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred
Experience with Yardi or similar CRM software preferred
Benefits
Early access to paycheck (Pay on Demand)
Health, Dental, Vision, and Life Insurance
Paid Vacation, Holidays, and Sick Leave
401K with company match
Free meals at work
Employee Assistance Program
Generous Employee Referral Program and more
Company
Cogir Senior Living
Cogir Senior Living offers assisted living and independent living services for seniors.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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