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NavSav Insurance · 3 months ago

Insurance Customer Service Representative - Property and Casualty

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

NavSav Insurance is a rapidly growing independent agency with over 75+ locations across the United States. They are seeking a passionate and experienced Personal Lines Account Manager to assist with client services and retention, focusing on providing best-in-class customer service to clients.

FinanceFinancial ServicesInsurance

Responsibilities

Establish and develop exceptional customer relationships

Provide prompt, accurate, and friendly customer service

Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes

Providing policy reviews as appropriate and remarketing policy renewals as needed for client

Contribute to individual goals and agency success by following our set retention processes

Qualification

PropertyCasualty licenseCustomer service experienceVerbal/written communicationOperational computingMulti-taskingProblem-solving capabilities

Required

Property and Casualty license

Pass background check

Customer service experience

Strong verbal/written communication skills

Good operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers)

Confident self-starter who works well independently

Strong problem-solving capabilities

Ability to multi-task

Benefits

Medical Insurance

Retirement with up to 4% match

Commission eligible when rounding out accounts and cross selling accounts

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Company

NavSav Insurance

NAVSAV INSURANCE is a family of independent insurance agencies shaking up the insurance industry by saying goodbye to limited products and providing customers high-quality, affordable alternatives from higher rates.

Founded in 2014