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Grand Living · 8 hours ago

Business Office Manager

Austin, TX

Full-time

Onsite

Senior Level

5+ years exp

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. The Business Office Manager is responsible for enhancing the overall Resident experience through exceptional business and accounting operations, overseeing billing, collections, and Human Resource functions to ensure high levels of Resident satisfaction.

Hospital & Health Care

Responsibilities

The Business Office Manager is responsible for enhancing the overall Resident experience through the provision of exceptional general business and accounting operations

The Business Office Manager prepares monthly billing statements and subsequent collections of accounts receivable

Responds directly to resident and/or family member inquiries regarding charges in a timely manner

Oversees Human Resource functions including new hire paperwork, on-boarding, and employee benefits, ensuring timely and accurate reporting and employee awareness

The Business Office Manager position is responsible for the community’s recordkeeping for Grand Living

This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction

The Business Office Manager is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy

Qualification

Office Operations experiencePayroll experienceAccounts Receivable experienceAccounts Payable experienceMicrosoft Office SuiteSupervisory skillsEnglish language proficiencyCommunication skills

Required

Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience

Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors as well as communicate with other employees

Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications

Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time

Ability to lift or carry up to 20 pounds

Preferred

Bachelor's degree; preferably majoring in accounting

Will consider the equivalent combination of work experience and education

Benefits

A generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service

Affordable insurance options for medical, dental, vision and more

A 401(k) with a 4% company match on a 5% contribution

Automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP)

Free employee meals (must meet eligibility requirements)

Grand Spa & Fitness facilities available for use at designated times