Waystar · 5 hours ago
Principal Product Manager
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff
4+ years expWaystar is seeking a smart and creative Principal Product Manager with hands-on experience in Healthcare Revenue Cycle Management. The Principal Product Manager will lead large-scale, cross departmental strategic product initiatives and work closely with key stakeholders to enhance product offerings in the healthcare sector.
FinanceHealth CarePaymentsSoftware
Responsibilities
Analyzing various market trends, user behavior, product inputs, customer requirements, designing solution architectures and developing the business case for new product development
Preparing software design plans including product requirements documents (PRD), use case documentation, jobs-to-be-done, and user interface wireframes (both independently and with assistance from our User Experience team)
Working closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality
Assisting the VP of Product Management in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
Working with the VP of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, prioritizing work and coordinating product launches
Organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors
Studying healthcare industry standards and staying up to date on industry changes and compliance issues
Gathering inspiration and ideas by visiting customers regularly and reviewing software and other products that solve similar problems in other domains
Collecting direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment
Qualification
Required
Hands-on experience in Healthcare Revenue Cycle Management
Passion for building great products
Natural instincts for making decisions that lead to highly usable software
Ability to lead large-scale, cross departmental strategic product initiatives
Experience in analyzing various market trends, user behavior, product inputs, customer requirements, designing solution architectures and developing the business case for new product development
Experience in preparing software design plans including product requirements documents (PRD), use case documentation, jobs-to-be-done, and user interface wireframes
Ability to work closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality
Experience in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
Experience in managing the product roadmap, including documenting product strategy, maintaining the feature backlog, prioritizing work and coordinating product launches
Experience in organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors
Knowledge of healthcare industry standards and staying up to date on industry changes and compliance issues
Ability to gather inspiration and ideas by visiting customers regularly and reviewing software and other products that solve similar problems in other domains
Experience in collecting direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment
Ability to execute and like to roll up your sleeves to get things done
Comfortable in front of a whiteboard and can describe complex information in a concise but thorough fashion
Ability to lead a cross functional team through the entire PDLC, rallying them to deliver value to clients, partners, and Waystar
At least 4 years of software build experience and have led the end to end build of at least 2 large scale product initiatives (new products/major upgrades) and brought them to market
Understanding of hospital & professional coding and billing workflows and the provider reimbursement process, obtained either through direct experience in a healthcare setting or an RCM focused HIT company
Provided leadership on a team that designed, built, or used Revenue Cycle Management products
Experience in organizing market research including analyzing customer segments and industry trends
Possess robust technical fundamentals, especially when it comes to building software
Problem solving skills; able to analyze a problem and design creative solutions
Attention to detail; extraordinary eye for usability and the customer experience
Excellent written communication skills; able to succinctly convey complex ideas through the written word
Great people skills; able to facilitate, negotiate and persuade stakeholders; ability to communicate progress, challenges and celebrate accomplishments
Flexible and agile; able to rapidly adapt to changing situations and inputs
College Degree required
Preferred
Business or Computer Science degree preferred
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Company
Waystar
Waystar is a technology platform that provides healthcare revenue cycle management solutions.
1001-5000 employees
H1B Sponsorship
Waystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.12B2025-09-11Post Ipo Secondary· $709.2M
2025-05-13Post Ipo Secondary· $557M
2025-02-20Post Ipo Equity· $800M
Leadership Team
Steven M. Oreskovich
Chief Financial Officer
Ryan Ayres
VP Sales - Health Systems and Hospitals - Western Region
Recent News
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2026-01-23
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2026-01-13
Company data provided by crunchbase