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Event Network, LLC · 2 hours ago

Human Resources Business Partner - Miami Support Center

Miami Beach, FL

Full-time

Hybrid

Senior Level

5+ years exp

Event Network, LLC is the leading operator of retail experiences at iconic destinations across the United States. The Human Resources Business Partner will support the goals of the HR department, focusing on employee relations, conflict resolution, and the onboarding process.

CommunitiesGiftMuseums and Historical SitesRetailShopping MallSocial Media

Responsibilities

Manage employee relations issues, ensure that employee issues are properly documented, advise in appropriate resolution of employee issues from incident reporting through final disposition, and effectively identify issues that require escalation

Serve as a credible partner and “one stop shop” for team members to voice concerns, ask questions and request assistance

Partner with Store Quality and Store leadership, and with Store Support Center (SSC) when needed, to provide comprehensive support

Verify candidates’ eligibility to work through pre-employment drug and background screenings, professional reference checks, and I-9 Forms

Prepare and approve written offer letters and hire forms and complete the onboarding process, ensuring a smooth transition into the organization

Ensure that I-9 Forms are completed in a timely manner and within federal law guidelines

Administer the Team Member Referral Award Program

Support training for managers on human resources related policy and procedures

Schedule and conduct exit interviews

Keep up to date on local, state, and federal employment law

Ensure compliance with company policies and applicable labor laws and regulations

Assist in maintaining a positive and inclusive work environment

Plan and conduct new hire orientation for SSC team members, as needed, ensuring a fun, memorable and excellent new team member experience

Support temporary staffing needs, as needed, by working with outside staffing agencies, scheduling interviews, onboarding, and exit of temporary staff

Perform and assist with special projects and initiatives

Qualification

Employee relationsWorkplace investigationsLocal labor lawsHuman Resources Information SystemsProject managementCustomer service orientationTechnical foundationMS Office proficiencyOrganizational skillsVerbal communicationWritten communicationInterpersonal skillsCollaborationCritical thinkingConfidentiality

Required

Minimum 5 years' experience in Human Resources specializing in employee relations

Proven ability to conduct workplace investigations, prepare written reports, and manage complex situations with a high sense of urgency

Ability to exercise sound judgment and discretion, make and communicate decisions, and escalate issues when appropriate

Strong organizational skills, ability to prioritize multiple, concurrent tasks, and successfully manage projects from beginning to end in a fast-paced environment

Working knowledge of the application and interpretation of employment laws and company policies, procedures and practices

Demonstrated excellence in verbal, written, listening and interpersonal communications, and problem analysis skills

Strong relationship management and influencing skills and demonstrated ability to build and maintain effective working relationships

Strong technical foundation and ability to learn and apply new technology/processes

Proficiency in MS Office applications

Strong critical thinking skills and good ethical judgment paired with the ability to keep sensitive information confidential

Highly collaborative team player with a track record of partnering with others to meet objectives

Strong customer-service orientation with an 'in-service' approach

Preferred

Industry experience in retail, consumer products, hospitality or service industry is preferred

Prior Human Resources experience supporting employees in the U.S. Virgin Islands and/or Puerto Rico, including working knowledge of local labor laws, regulations, and employment practices

Experience with Dayforce is preferred

Benefits

Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.

Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Paid Time Off: Vacation Accrual; Sick Leave

Nine Paid Holidays.

Profit Sharing Bonus Plan

Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

Company

Event Network, LLC

Glassdoor3.5

OUR STORY 25 Years in Business… 100+ Iconic Destinations… Event Network, LLC is the leading retail operator for cultural attractions across North America.

Founded in 1993

San Diego, California, USA

1001-5000 employees